Frequently Asked Questions

You can request a review of personal or everyday tasks, travel and local-life help, on-site checks, buying or pickup assistance, and business or sourcing enquiries. These categories are examples, not guaranteed services. Feasibility, permissions, timing, and local availability must be confirmed for each request.

Not sure? Ask anyway. You do not need to fit your request into a fixed service category. Describe what you need, where it should happen and any constraints. We will review whether it is feasible and within scope before you commit to execution.

No. Each request is reviewed for feasibility, permissions, safety, scope and local availability. We may decline work that cannot be carried out lawfully or safely, or that falls outside the available service scope. Submitting a request does not confirm acceptance.

Task submissions are not open yet. We’re completing our launch review before accepting requests. Please check back soon.

When submissions open, the request process will ask what you need done, the city or nearest location in China, your timing if known, and the result or evidence you want. You can include a reference link if useful. If we need additional material later, we’ll contact you with the next step. Initial file uploads are not enabled.

You can ask about local arrangements, appointments, communication or temporary help while visiting or living in China. Include the city and what you need. Any assistance depends on the task review, permissions and local availability; it is not a promise of an emergency or regulated professional service.

You can submit a buying or pickup request for review. The item, collection location, permissions, handling and proposed expenses need to be agreed before execution. Purchases or extra expenses outside the agreed scope require your approval. Third-party availability and refund policies still apply.

You can request a supplier or factory visit. We first review the location, access permission, purpose and evidence you need. A visit can document agreed observations within its scope; it is not a professional certification, a supplier guarantee or a promise of a particular business result.

Pricing depends on the work, location, timing, and resources involved. The quote should identify the service fee and any proposed third-party expenses. Additional work or expenses outside the agreed scope require approval before proceeding. We do not publish a single price that applies to every request.

No. A submission asks us to review the task. We first confirm whether it can proceed and explain the proposed scope, quote, timing, evidence, and expenses. Execution begins only after the agreed scope is confirmed and the required payment has been received. Submitting the form does not create a confirmed booking.

Timing is assessed for each request. Tell us your preferred deadline and whether it is urgent, but please do not assume a response or completion time until it has been confirmed. Local availability, opening hours, access, and third-party responses may affect the schedule.

Availability depends on the task, location, timing and local conditions. We confirm feasibility before quoting. Local availability is confirmed before payment. We do not claim a fixed team or office in every city; send the location so we can assess the request.

The agreed scope specifies the deliverables. Where appropriate and permitted, these may include photos, video, receipts, documents, or written observations. A visit or check records the work within its stated limits. It is not a professional certification, a guarantee about a third party, or a promise of a particular outcome.

No fixed result is guaranteed. Some outcomes depend on access, availability, permissions, or decisions made by other people or organisations. MyChinaTask does not provide regulated professional services or replace a qualified legal, medical, financial, or other licensed professional. We may decline a request that falls outside the service scope.

Tell us as soon as you know. Changes to the location, timing, work, or evidence may require a revised review and quote. If an issue arises during execution, work outside the existing scope or additional expenses must be confirmed before proceeding. Some changes may not be feasible.

Do not send passwords, banking information, or sensitive identity documents in the initial request. Share only information needed to understand the task, and only files or details you have permission to provide. If further information is necessary, its purpose and an appropriate way to provide it should be discussed first.

Task data is generally retained for no more than 24 months after completion, cancellation, or rejection. Disputes, security needs, or legal obligations may require longer retention; financial records follow the applicable statutory retention period.

For general website enquiries only, email hello@mychinatask.com. Task submissions are not open yet. Please do not send task details or files by email or other contact channels during this preview.